GradImages.com Privacy Policy

https://www.GradImages.com

Last updated May 31st, 2017

We at GradImages.com know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how GradImages.com gathers and disseminates information it obtains from you or about you, including personally identifiable information ("Personal Information"). By visiting or using the GradImages.com website (the "Site") or its services, you are accepting the practices described in this Privacy Statement.

I. What Personal Information does GradImages.com collect?

Gradimages.com collects information that identifies you personally (“Personal Information”), such as your name, e-mail address, zip code, and credit card or debit card information, if you wish to place an order with us. We may also collect Personal Information in other ways, such as from our business partners.This Privacy Statement covers GradImages’ treatment of personally identifiable information that GradImages.com collects when you are on the GradImages.com site, and when you use GradImages.com services. This policy also covers gradimages.com treatment of personally identifiable information that GradImages.com business partners share with GradImages.com and which GradImages.com shares with its business partners.

II. How does GradImages.com use the Personal Information it collects?

GradImages.com may use the Personal Information that we collect about you for any or all of the following purposes:

  • Responding to your requests. To respond to your requests for our products and services, including using your e-mail address to send you an order confirmation e-mail, using your credit or debit card information to charge you for products purchased from GradImages.com, or to answer your questions sent through the "Contact Us" form on the Sites.

  • Providing you with information. To provide you with information about GradImages.com and its products and services from time to time. You can opt out of this mailing program by contacting Customer Service at ecc.giservice@gradimages.net or by calling 850.907.2740 and requesting that your name be removed from this list. Please allow thirty (30) days for us to process your request.

  • Improving the Site and our services. To help us improve the Site and our services, including by requesting your feedback, conducting data analyses, audits, and identifying usage trends.

III. With whom does GradImages.com share the Personal Information it collects?

GradImages.com may share your Personal Information with our third-party services providers who assist us in providing our products and services to you. For example, Gradimages.com gives your name and address to the lab that will print your photographs and mail them to you. The lab uses this information solely for order fulfillment. Unless we tell you differently, these companies do not have any right to use the Personal Information we provide to them other than as necessary to assist us.

We also share your e-mail address and your photos with business partners whose services are an enhancement to ours, such as designers of cards, invitations, or picture framing. We share this information only on the condition that the business partner will neither use nor disclose the information unless you register with the business partner, and in so doing, agree with the business partner’s privacy policies.

We also may disclose Personal Information as we believe to be appropriate in the following circumstances: (i) when required by applicable law, including laws outside the country where you reside; (ii) to comply with legal process (iii) to respond to requests from public and government authorities; (iv) to enforce the terms and conditions for use of the Site or our services, including this Privacy Policy; (v) to protect and defend our rights and property; (vi) to protect the interests of GradImages or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain. We have no obligation to notify you of such disclosures, except as required by applicable law. If we need to respond to subpoenas, court orders, or other legal processes, we will disclose only the information necessary to conform to the edicts of the law or comply with any legal process served on us.

In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of GradImages.com or its assets, we may transfer any and all information that we collect from users of our Site or our services to the acquiring party or assignee.

IV. Does GradImages.com use web browser cookies?

GradImages.com employs web browser cookies. A "cookie" is a small text file that a web site, when visited by a user, sends to that user's browser which, in turn, may store some data on the user's hard drive or memory. GradImages.com uses cookies to identify your visit session for customizing your user experience, for generating web site analytical data, and for Google Display Advertising and Remarketing with Google AdWords on third party websites as well as Facebook advertising and Facebook remarketing programs.

GradImages.com’s "session cookies" are set to expire when the user closes the web browser. These session cookies are used to identify your visit session for e-commerce purposes and for maintaining your language choice from page to page. GradImages.com uses a persistent cookie to enhance your return visits to GradImages.com.

Google Analytics uses persistent cookies to aggregate data about user visits to GradImages.com. GradImages.com will track your use of the site in order to gain aggregate data that may be analyzed for trends and statistics. Subject to the provisions of this Privacy Policy, GradImages.com may use accumulated aggregate data for purposes including, but not limited to, marketing analysis, evaluation of services provided by GradImages.com, and business planning.

Google Display Advertising and Remarketing with Google AdWords uses persistent cookies set by Google and DoubleClick to inform, optimize, and serve ads based on someone’s past visits to GradImages.com. The website visitor may use features of their web browser to block or delete GradImages.com cookies, cookies used for Google AdWords, and / or cookies used for Google Display Advertising and Remarketing with Google AdWords from the user's hard drive or memory. However, by disabling cookies, certain site features and functionality may no longer work properly or at all and the user may not see advertising on third part websites with reminders and special offers. You can opt-out of Google Display Advertising and Remarketing with Google AdWords ad by following Google's instructions.

Facebook Advertising, Facebook Re-Marketing, and communications with various agencies using Facebook Exchange also use persistent cookies to assemble and utilize virtual lists to create and disseminate information, communications and images to your Facebook account. GradImages uses these communications to share information with you about events you have either participated in or might be interested in participating in and other third party offers for which demographic and other data suggest you might have an interest. The ultimate control of the dissemination of such information, from such lists, to your Facebook account resides entirely with Facebook. GradImages complies with all Facebook regulations and standards for provision of such information. Opting out of Facebook communications from any third party vendor are controlled by various settings on your Facebook Account.

As you browse GradImages.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with GradImages.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can opt out of AdRoll and their partners' targeted advertising by follwoing the instructions on the AdRoll website.

GradImages.com may conduct surveys or other studies of its user base and use the results for marketing and planning purposes. Participation in such surveys is at the user's option. GradImages.com reserves the right to use information provided by any user through such a survey to create aggregated, de-identified information, and to disclose that de-identified information without restriction (which by definition will not include any Personal Information).

V. Security

Gradimages.com uses a firewall and password-protected accounts to prevent the loss, misuse, and alteration of information under our control. All machines are in a secured environment. The order pages on Gradimages.com use industry-standard SSL-encryption to protect data transmissions. The web server logs of GradImages.com are cleared periodically. However, you should be aware that no Internet transmission is ever fully secure or error-free. In particular, e-mail transmissions may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them from disclosure or misuse.

VI. Updating your Personal Information

If you wish to make a change to your Personal Information as provided to us, please contact Customer Service at ecc.giservice@gradimages.net or by calling 850.907.2740.

VII. Other Websites

The Site may contain links to websites operated by parties not affiliated with GradImages. These linked sites are not under GradImages’ control and we are not responsible for the privacy practices or the contents of any such unaffiliated parties or their websites. If you provide Personal Information through any such third-party website, the Personal Information will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which are not governed by this Policy.

VIII. Use of the Site by Children

GradImages.com is not directed to children under the age of thirteen (13), and we do not knowingly collect Personal Information from any children under age 13. If you are under age 13, please do not submit any Personal Information to us.

IX. International Transfers of Information

By using the Sites, you are deemed to understand and unambiguously consent to the collection and processing of your Personal Information in the United States, with the awareness that the laws of the United States may not provide as much protection for Personal Information as the laws of certain other countries or territories.

X. Changes to this Privacy Policy

Gradimages.com may change these policies from time to time. If we make any substantial changes, we will post changes on the Site before they go into effect.

XI. Questions or Suggestions

If you have questions or suggestions, please send an e-mail to ecc.giservice@gradimages.net.